Frequently Asked Questions

Find answers to the most commonly asked questions about altomea.

General

altomea is a platform that lets you create AI personas (digital twins) based on your memories, personality traits, and communication patterns. It supports 7 persona types including self-clones, historical figures, pets, and deceased loved ones, allowing you to build and manage unique AI personalities.
Through our persona creation wizard, you provide memory data, personality traits (Big Five model), and communication styles. Our AI integrates this information to generate a digital twin that can converse on your behalf. After creation, 5-axis health monitoring ensures consistency is maintained over time.
Yes, we offer a free plan that allows you to create up to 2 personas and explore all core features. If you need more personas or advanced capabilities, we offer a Standard plan at ¥3,500/month (up to 10 personas) and a Premium plan at ¥20,000/month for larger organizations.

AI Personas

altomea supports 7 persona types: self-clone (your own digital twin), custom (original characters), historical figures, employee (business assistants), pet, virtual characters, and deceased loved ones. Each type comes with dedicated templates and guidelines to make creation straightforward.
Persona accuracy depends on the quality and quantity of memory data and personality information you provide. Our 5-axis health monitoring system (consistency, safety, hallucination detection, drift prevention, and integrity) continuously tracks quality, and auto-recovery mechanisms activate if scores decline.
Yes, personas remember context from each conversation and evolve naturally over time. They maintain consistent personality across sessions while learning from new memories and interactions. Our drift prevention feature ensures they don't deviate too far from their original personality.

Safety & Privacy

Your data is encrypted end-to-end and stored under strict access controls. We are fully compliant with GDPR and CCPA, adhering to the highest industry security standards for data collection, usage, and storage.
Safe Persona is our proprietary system for real-time AI persona health monitoring. It scores personas across 5 axes — consistency, safety, hallucination detection, drift prevention, and integrity. When issues are detected, failsafe protection and auto-recovery kick in to maintain persona quality and safety.
Yes, you can completely delete your data at any time from your account settings. Data deletion requests are processed immediately, removing all data including backups. We fully comply with GDPR's 'right to be forgotten' provisions.
Yes, altomea is fully compliant with both GDPR (EU General Data Protection Regulation) and CCPA (California Consumer Privacy Act). We meet all requirements including data transparency, user consent management, data portability, and the right to deletion.

Plans & Billing

We offer 3 plans: a Free plan (up to 2 personas), a Standard plan (¥3,500/month with up to 10 personas and priority support), and a Premium plan (¥20,000/month with unlimited personas, team collaboration, and robot/device integration). Annual plans are available with a 2-month discount.
Yes, paid plans can be cancelled at any time. After cancellation, you can continue using the service until the end of your current billing period. You can choose to delete or export your persona data after cancellation.

Technical

AI persona conversations support over 50 languages with context-aware translation and cultural adaptation for seamless real-time multilingual chat. The site UI is available in 10 languages: Japanese, English, Chinese, Korean, Spanish, French, German, Portuguese, Arabic, and Hindi.
Yes, altomea features a fully responsive design that works great on smartphones and tablets. As a browser-based web application, no app installation is required. You can access your account from any device with a web browser.
Yes, our Premium plan includes access to a REST API. It provides programmatic access to persona creation and management, conversation features, and health monitoring data. The API can also be used for robot and IoT device integration. Contact us for detailed documentation.

Can't find what you're looking for?

Our support team is here to help. Feel free to reach out to us.

support@altomea.net