Operations Manager
Munehiro Terada
Address
Kato Sanshu 6th Bldg. 4F, 3-10-6 Higashi-Ikebukuro, Toshima-ku, Tokyo 170-0013, Japan
Contact
Email: support@altomea.net
Phone: 03-5904-8285 (Weekdays 10:00–18:00 JST)
* Contact form is also available.
Pricing
As listed on each pricing plan page (all prices include consumption tax).
Please refer to the pricing page on our website for details.
Service Period
The service period is determined by the plan selected by the user.
- Monthly plan: 1 month from the start date
- Annual plan: 1 year from the start date
All plans are automatically renewed under the same terms unless the user cancels via the designated method before the end of the current period.
Additional Fees
Internet connection fees, data charges, and other costs required for the communication environment necessary to use this service are borne by the customer.
Payment Methods
Credit card payment (via Stripe) and other methods designated by the company
Payment Timing
Credit card (Stripe): Charged at the time of initial subscription, then automatically charged on each billing cycle start date (monthly or annually) based on the selected plan.
Service Delivery
Available immediately after credit card payment is completed.
Returns / Cancellation
[Returns / Exchanges]
Due to the nature of the service, returns and exchanges are not accepted.
[Cancellation / Early Termination]
You may cancel your subscription at any time via the procedure specified in our Terms of Service. However, fees already paid will not be refunded, and no pro-rata refunds for the remaining contract period will be provided.
Non-conformity Liability
This service is provided as-is. Except as required by law, we do not guarantee completeness, accuracy, or usefulness.
Sales Quantity Limit
None.
Application Validity
None.
Recommended Environment
Latest versions of Google Chrome, Safari, Firefox, and Microsoft Edge. A stable internet connection is required.
Special Notes
AI responses are for reference purposes only and do not constitute professional advice including medical, legal, or financial guidance. For important decisions, please consult a qualified professional.
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Last updated: March 7, 2026