Terms of Service

Last updated: March 7, 2026

These Terms of Service ("Terms") govern your access to and use of altomea (the "Service"), an AI persona management platform operated by ROBOKEN Inc. ("Company", "we", "us", or "our"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you may not access or use the Service.

Article 1: Purpose and Agreement

1.1 These Terms establish the rights and obligations between the Company and Users regarding the use of the Service.

1.2 These Terms apply to all aspects of the relationship between the Company and Users related to the use of the Service.

1.3 Any supplementary terms, guidelines, or policies separately established by the Company in connection with the Service (collectively, "Supplementary Terms") shall form part of these Terms. In the event of a conflict between these Terms and any Supplementary Terms, the Supplementary Terms shall prevail.

1.4 By using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety.

Article 2: Definitions

The following terms shall have the meanings set forth below when used in these Terms:

2.1 "User" means any individual or entity that registers for and uses the Service in accordance with these Terms.

2.2 "AI Persona" means an AI-powered digital personality created by a User through the Service, including the following seven types: Self-Clone, Custom, Historical Figure, Pet, Deceased, Employee, and Virtual.

2.3 "Content" means any information input, uploaded, or generated by a User through the Service, including but not limited to text, images, audio data, personality configurations, conversation logs, and memory data.

2.4 "Health Score" means the metric indicating the operational status of an AI Persona, evaluated across five axes: Consistency, Safety, Hallucination, Drift, and Integrity.

Article 3: Account Registration

3.1 To use the Service, you must create an account by providing accurate and complete registration information as required by the Company.

3.2 You are responsible for maintaining the accuracy and currency of your registration information. You must promptly update any changes to your registration information through the methods designated by the Company.

3.3 You are solely responsible for safeguarding your account credentials (login ID, password, etc.) and shall not disclose, lend, transfer, sell, or otherwise share your account with any third party.

3.4 The Company shall not be liable for any damages arising from inadequate management of your account credentials or unauthorized use by third parties.

3.5 The Company reserves the right to refuse or revoke account registration in the following cases:

  • False, inaccurate, or incomplete registration information
  • Prior suspension or termination of a previous account for violation of these Terms
  • Association with organized crime or anti-social forces
  • Any other reason the Company deems the registration inappropriate

Article 4: Service Description

4.1 The Service provides a platform for creating, managing, and conversing with AI Personas. Key features include:

  • Creation and management of seven types of AI Personas (Self-Clone, Custom, Historical Figure, Pet, Deceased, Employee, and Virtual)
  • Personality configuration based on Big Five personality traits
  • Real-time conversation with AI Personas
  • Health monitoring across five axes (Consistency, Safety, Hallucination, Drift, and Integrity)
  • Conversation history and memory data management
  • Analytics dashboard and team management features

4.2 The Company may modify, suspend, or discontinue the Service at any time without prior notice. However, the Company will use commercially reasonable efforts to provide advance notice of material changes.

4.3 Responses generated by AI Personas are produced by machine learning models and are not guaranteed to be factually accurate. Users shall not rely on AI Persona responses as the sole basis for important decisions.

Article 5: Prohibited Actions

You agree not to engage in any of the following activities while using the Service:

  • Violating applicable laws, regulations, or public order and morals
  • Engaging in or facilitating criminal activity
  • Infringing upon the intellectual property rights, likeness rights, privacy rights, reputation, or other rights of any third party
  • Creating an AI Persona of a living third party without their express consent
  • Commercially exploiting an AI Persona of a deceased person without the consent of their surviving family
  • Using AI Personas to deceive, impersonate, or mislead others
  • Placing an unreasonable or disproportionately large load on the Service infrastructure
  • Attempting to gain unauthorized access to the Service, other accounts, or computer systems
  • Interfering with or disrupting the operation of the Service
  • Reverse engineering, decompiling, disassembling, or otherwise attempting to derive the source code of the Service
  • Generating content that is discriminatory, violent, sexually explicit, or constitutes harassment
  • Any other activity the Company reasonably deems inappropriate

Article 6: Intellectual Property

6.1 All intellectual property rights in the Service (including but not limited to copyrights, patent rights, trademark rights, and know-how) belong to the Company or third parties who have licensed such rights to the Company.

6.2 Intellectual property rights in Content created by Users through the Service remain with the User. However, Users grant the Company a non-exclusive, royalty-free, sublicensable, and transferable license to use such Content to the extent necessary for the provision, improvement, and promotion of the Service.

6.3 Ownership of copyrights in response text generated by AI Personas shall be determined in accordance with applicable law. The Company makes no warranties regarding the copyright ownership of AI-generated content.

6.4 Users warrant that their use of the Service will not infringe upon the intellectual property rights of any third party.

Article 7: Limitation of Liability

7.1 THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT.

7.2 The Company does not warrant the accuracy, completeness, reliability, appropriateness, or timeliness of any responses generated by AI Personas. AI Persona responses are provided for informational purposes only and shall not be used as a substitute for professional medical, legal, financial, or other expert advice.

7.3 To the maximum extent permitted by applicable law, the Company shall not be liable for any damages arising from or related to your use of the Service, except where such damages are caused by the Company's willful misconduct or gross negligence.

7.4 In no event shall the Company be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill. The Company's total aggregate liability shall not exceed the amount of fees paid by you to the Company during the month immediately preceding the month in which the damage occurred.

7.5 The Company shall not be liable for any failure or delay in providing the Service due to force majeure events, including but not limited to natural disasters, war, terrorism, civil unrest, changes in law, government orders, or telecommunications failures.

Article 8: Termination

8.1 You may terminate your use of the Service and delete your account at any time through the methods designated by the Company.

8.2 The Company may suspend or terminate your account and restrict your access to the Service without prior notice if:

  • You violate any provision of these Terms
  • Your registration information is found to contain false information
  • You become insolvent, file for bankruptcy, or similar proceedings are commenced
  • Your account has been inactive for more than 12 months
  • The Company otherwise determines that your continued use of the Service is inappropriate

8.3 Following account deletion, the Company will permanently delete your personal data and Content after a 30-day grace period in compliance with GDPR Article 17 (Right to Erasure), except where retention is required by applicable law.

8.4 The Company shall not be liable for any damages incurred by Users as a result of account suspension or deletion under this Article.

Article 9: Changes to Terms

9.1 The Company may modify these Terms without obtaining individual consent from Users in the following cases:

  • The modification is in the general interest of Users
  • The modification is reasonable in light of the purpose of the agreement, the necessity for modification, the appropriateness of the modified terms, and other relevant circumstances

9.2 When modifying these Terms, the Company will notify Users of the modified Terms and the effective date at least 14 days prior to the effective date through posting on the Service, email notification, or other appropriate means.

9.3 Your continued use of the Service after the effective date of any modification shall constitute your acceptance of the modified Terms.

Article 10: Governing Law and Jurisdiction

10.1 These Terms shall be governed by and construed in accordance with the laws of Japan.

10.2 Any disputes arising out of or in connection with these Terms or the Service shall be subject to the exclusive jurisdiction of the Tokyo District Court as the court of first instance.

10.3 If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Contact Information

For questions or concerns regarding these Terms, please contact us at:

ROBOKEN Inc.

altomea Support

Email: support@altomea.net